Information Technology - Foundation MIS

Mission

The Management Information Systems (MIS) Department is dedicated to providing comprehensive and high quality information technology (IT) services to the Foundation’s many customers including students, faculty, staff, administrators, alumni, and other members of the University community. We are committed to the Foundation goals of providing the broadest accessibility while insuring the greatest security and reliability of our computer systems. We strive to achieve the highest customer service standards through a team approach which focuses our diverse technical resources on professionalism, communication, and continuous improvement.

Software Support Assignments and Service Levels

Foundation IT Software Support Matrix

IT Work Order

MIS Workorder Form

*Note: By clicking the IT WorkOrder Button above, you should be automatically logged into the IT workorder system. In case you are not, just click on the link "Log in using your Windows account" on the following page and you will be automatically logged in. You do not need to create an account if you already have a windows login account.

MIS Forms

IT Policies

MIS Department Directory

Our Team
HELP DESK - For Foundation IT only, IT fdnmis@cpp.edu Phone: 909.869.5488 Fax: Foundation Information Technology Help Desk
Randy Townsend Director of Information Technology, IT rltownsend@cpp.edu Phone: 909.869.2968 Fax: 909.869.4549 Randall Townsend has over 30 years experience working with computer systems in a variety of industries. His diverse background includes implementing ATM technology and WAN communications for Home Savings, automating and programming software for television game shows including “The Price is Right” and “Family Feud”, and developing enterprise messaging, managing network infrastructure, and facilitating company-wide technology projects for Simpson Investment Company. Randall earned a Microsoft Certified Systems Engineer credential while participating in usability studies and think tanks for Microsoft while living in Seattle. In the non-profit sector, he has worked for the Los Angeles County Natural History Museum, the Huntington Library, Art Collections, and Botanical Gardens, and as a board member of the Lassen Park Foundation. Randall has a Bachelor’ degree from the University of California, Los Angeles, and an Associate’s degree from Pierce College. He maintains certifications as a Project Management Professional with PMI, and as a Strategic Project Leader. Randall joined the Cal Poly Pomona Foundation in April 2006. He enjoys fly-fishing, gardening, and traveling with his wife Karen.
Joe Bustamante Information Systems Analyst, IT jdbustamante@cpp.edu Phone: 909.869.3056 Fax: 909.869.4549 Information Technology
Derek Davis Information Systems Analyst, IT derekdavis@cpp.edu Phone: 909.869.2949 Fax: 909.869.4549 Information Technology
Terrence Diep System Administrator, IT terrencediep@cpp.edu Phone: 909.869.4659 Fax: 909.869.4549 Information Technology